{"id":3065,"date":"2022-05-02T17:26:35","date_gmt":"2022-05-02T15:26:35","guid":{"rendered":"https:\/\/ciblex.eu\/fast-tracking-of-your-parcels\/"},"modified":"2023-04-24T12:37:43","modified_gmt":"2023-04-24T10:37:43","slug":"fast-tracking-of-your-parcels","status":"publish","type":"page","link":"https:\/\/ciblex.eu\/en\/fast-tracking-of-your-parcels\/","title":{"rendered":"Fast tracking of your parcels"},"content":{"rendered":"\n<p>At Ciblex, we attach great importance to tracking your parcels, whether in France or abroad. Each shipment is accompanied by precise real-time tracking that allows the parcel to be located at each stage of transport<\/p>\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color\" id=\"visibilite-et-transparence\">Visibility and transparency<\/h2>\n\n<p>We believe that the visibility and transparency of tracking information is essential in order to create a relationship of trust with our customers.<\/p>\n\n<p><strong>Quick tracking of a parcel in real time:<\/strong> For quick tracking of a parcel, enter its barcode in the space below. This will enable you to receive all the information available in real time concerning the tracking and locating of the parcel. This service is free.<\/p>\n\n<p><strong>Your personal Customer Portal:<\/strong> Are you already a Ciblex customer? From your account number, access your secure personal space from <a href=\"https:\/\/ciblex.eu\/en\/\">ciblex.eu<\/a>.\u00a0This free service allows you to track your deliveries and operations from your own reference or the barcode on the parcel, and to manage your shipments: ordering, tracking your <a href=\"https:\/\/ciblex.eu\/en\/services\/express-returns\/\">occasional collections<\/a>, rescheduling your shipments in the event of unforeseen events during delivery, and still following Ciblex, network and general news. Useful documents to facilitate your shipments are also available.<\/p>\n\n<p><br\/><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading has-text-align-center has-primary-color has-text-color has-large-font-size\" id=\"suivre-un-colis-en-temps-reel\">Tracking a parcel in real time<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"col col-md-12 package\">\n\t<div class=\"track-package\">\n\t\t<div class=\"row flex-nowrap align-items-center mb-2 mx-0\">\n\t\t\t<div class=\"col-auto ps-0\">\n\t\t\t\t<img decoding=\"async\" width=\"50\" class=\"bg-secondary rounded rounded p-1\" src=\"https:\/\/ciblex.eu\/wp-content\/themes\/ciblex\/assets\/images\/icon-track-package.png\" alt=\"icon-track-package.png\" \/>\n\t\t\t<\/div>\n\t\t\t<div class=\"col p-0\">\n\t\t\t\t\t\t\t\t<h2 class=\"h3 ff-accent mb-0\">\n\t\t\t\t\t<strong class=\"text-secondary\">Track<\/strong>\n\t\t\t\t\tA parcel\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<form name=\"track-package\" action=\"https:\/\/secure.extranet.ciblex.fr\/extranet\/client\/corps.php?PHPSESSID=a8a5771ce0f9f060d6bd837b2941b4c4&module=colis&colis=\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<input type=\"text\" name=\"track-package-id\" required=\"required\" placeholder=\"Tracking ID...\" class=\"form-control\" aria-label=\"Tracking ID...\" \/>\n\t\t\t\t<button class=\"btn btn-outline-secondary\" type=\"submit\">Ok<\/button>\n\t\t\t<\/div>\n\t\t<\/form>\n\t<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-primary-color has-text-color has-large-font-size\" id=\"se-connecter-a-son-espace-personnel\">Login to your customer portal<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/secure.extranet.ciblex.fr\/extranet\/client\/\"><img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/ciblex.eu\/wp-content\/uploads\/2022\/01\/Ciblex-Person2.png\" alt=\"\" class=\"wp-image-1423\"\/><\/a><figcaption class=\"wp-element-caption\">Access reserved to account customers<\/figcaption><\/figure><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"suivi-proactif-de-vos-livraisons-et-expeditions\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">Proactive tracking of your deliveries and shipments<\/mark><\/h2>\n\n<p>For even more precise follow-up, our proactive tracking system informs you in real time and at each stage of the shipment process of any anomalies or problems encountered. You can then anticipate and interact with your customers. A satisfied customer is an informed customer.<\/p>\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">Proactive tracking of your deliveries and shipments<\/mark><\/p>\n\n<figure class=\"wp-block-table aligncenter is-style-stripes\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"has-inline-color has-cyan-color\">Direct anomaly&#13;\ncollection<\/span><\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"has-inline-color has-cyan-color\"> Pro-Mail<\/span><\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"has-inline-color has-cyan-color\">Direct anomaly<\/span>&#13;\n<span class=\"has-inline-color has-cyan-color\">delivery\/intervention<\/span><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><sup>&#8211;\u00a0 Information about off-site collection contingencies<\/sup><sup>&#8211; Rescheduling, in a few clicks, notified off-site collections<\/sup><\/td><td class=\"has-text-align-center\" data-align=\"center\"><sup> &#8211; General information about&#13;\npossible network disturbances<\/sup><sup> &#8211; The identification of your parcels left behind\u00a0at the collection point in the morning<\/sup><sup>&#13;\n&#8211; A comparative checklist of your parcels tracked in our\u00a0network and your own IDE transmissions<\/sup><\/td><td class=\"has-text-align-center\" data-align=\"center\"><sup>&#8211; Information by e-mail about incidents affecting deliveries\/operations: incorrect addresses, notifications of problems, employees on leave, etc.<\/sup><sup> &#8211; In 1 click, validate your instructions&#13;\nfor re-delivery or corrective action&#13;\n&#8211; Your new information will be instantly processed for re-delivery according to your instructions<\/sup><\/td><\/tr><\/tbody><\/table><\/figure>\n<blockquote class=\"wp-block-quote has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\"><\/mark><\/p>\n<\/blockquote>\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">Our <strong>personalised customer portal receives positive feedback<\/strong><\/mark><br\/><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\"><strong>from 91% of our customers<\/strong><\/mark><\/p><cite>Satisfaction survey November 2021<\/cite><\/blockquote><\/figure>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Ciblex, we attach great importance to tracking your parcels, whether in France or abroad&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":34,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3065","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fast tracking of your parcels - Ciblex<\/title>\n<meta name=\"description\" content=\"Tracking express parcels is essential from start to finish of the transport service. 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