Acti-Cold service

Colis sensibles

Secure express delivery of health products

Do you want ambient transport conditions, but your goods are sensitive to temperature variations? Ciblex “Acti-Cold” Service ensures temperature monitoring of your parcels throughout the duration of the transport period. In the event of unforeseen logistical problems, your parcels are placed in refrigerated structures specially installed for this purpose, and conserved at a temperature between +2°C and +8°C. A temperature-controlled delivery is thus guaranteed.


  • Refirgerated structures are distributed throughout the territory and are continuously monitored,
  • Specific labelling is used for sensitive parcels,
  • Delivery takes place in person with the transfer of personal responsibility,
  • Dedicated tracking on your Client Ciblex Customer Area.

Destination country


Place of delivery

To any professional site

Delivery times

EXPRESS Next Day, EXPRESS Same Day, Overnight Delivery


Standard Ambient Conditions, Valuable Goods

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Ciblex is an entity of the Walden group, the leading European logistics provider and carrier dedicated to the transport of health products. This is why at Ciblex, we pay particular attention to sensitive goods and health products. Our teams are trained in good distribution practices (GDP) and audited each year by certification professionals.

A specific process for sensitive packages

As soon as the parcel is picked up in the Ciblex network, an “Acti-Cold” IDE notification is triggered to ensure the specific handling of the parcel throughout the transport period.

In the event of a logistical anomaly, parcels identified as “Acti-Cold” are placed in refrigerated structures and kept between +2°C and +8°C. Our refrigerated structures undergo daily temperature checks by our teams. The temperature check records are conserved in each local branch.

Express delivery

Your goods are delivered the next morning according to the time requirement chosen, before 8.00 a.m., before 9.00 a.m. or before 12.00 noon, Monday to Friday, everywhere in France (excluding French overseas territories). Delivery is also possible on Saturday on request. The delivery is made in person with the transfer of personal responsibility. We deliver directly to the departments and floors of hospitals (operating theatres, pharmacies, etc.), clinics and other healthcare establishments.

Control and tracking of “Acti-Cold” parcels

All sensitive parcels require tracking, particularly health products. With Ciblex, you can track your goods in real time from collection to delivery. In the event of a logistical anomaly, specific corrective action is provided for parcels identified as “Acti-Cold”. Tracking information is available at in the My Space area.

More Options

Saturday Morning Special” Service: Delivery on Saturday morning on request.
“E Express Return” Service: For the express logistics of your returns, a collection during the day away from your usual dispatch site. Delivery the next morning according to the time requirement chosen

CertificationEU GDP

Ciblex is certifed EU GDP. Thus, for our health sector customers, we can guarantee compliance with Good Distribution Practices for Health Products (GDP) throughout the duration of the transport service.


Optimised express transport
An alternative solution to temperature-controlled transport
Insurance in the event of a logistical anomaly, with specific tracking of your “Acti-Cold” parcels

What you bring to

“Acti-Cold” tracking information is available in one click on


Ciblex partenaire des opticiens Atol

ATOL – Optical experts

“The field of optics involves the notion of service for visual health. Our shops must respond quickly to customer prescriptions and needs. The Ciblex late pick-up service allows us to take orders up to 8pm while guaranteeing delivery on D+1 night or before 12pm, 6 days a week. I recommend CIBLEX to those who want to work with their carrier as a major partner in their business who adapts to our needs and accompanies our developments”.

Sylvain CONRY
ATOL the opticians
CGN et Ciblex

CGN – 2-wheeler specialist

CGN, a specialist in spare parts and accessories for motorbikes and bicycles, has chosen Ciblex for express next day delivery before 12 noon for 2-wheel professionals. Its customers no longer stock up and want fast next-day delivery from the moment they open. With Ciblex H12, its delivery quality rate has increased and the complaint rate has decreased thanks to the Ciblex feedback system.

Catherine CHALLET
Vygon Dispositif médicaux

VYGON – Medical devises

VYGON is a manufacturer of single-use sterile medical devices. Vygon has chosen the Ciblex H12 service for delivery before noon, which meets its requirements for fast and reliable delivery times. With Ciblex H12, VYGON ensures a quality service for next day delivery before noon to hospitals, clinics, pharmacies and all healthcare professionals.

Matthieu HUGLO
Logistics Director Health

JCB – Industrial manufacturer

JCB, a manufacturer of equipment and spare parts for agricultural and construction machinery, chose Ciblex for the express delivery of its mechanics. JCB was looking for a fast and flexible delivery solution. With Ciblex SP8, its spare parts are available in SAS before 8am. The mechanics can collect them before leaving on their rounds.


MOVIANTO – Health logistician

“Hospitals and private clinics are difficult to deliver to. For Movianto, Ciblex’s knowledge of the healthcare sector has enabled us to increase our quality of service significantly. Ciblex’s proactive information services, track and trace and Promail, allow us to respond quickly to laboratories.”