Privacy Policy

Personal Data Protection Charter and cookie management

This Charter for the protection of personal data and the management of cookies details the policy of the Ciblex company with regard to the protection of privacy, the collection of personal data and the management of cookies.

It applies to data collected on the website

In order to facilitate access to this Charter, we make it available on our website home page as well as at any other location where personal information is requested.

The purpose of this Charter is to inform you:

  • about the means that we employ to collect your personal data, in the strictest respect of your rights;
  • about the data likely to be collected on our website;
  • about how the data collected may be used and the rights you have over this data.

Through this Charter and/or on each occasion that you are asked for personal data, the Ciblex company specifies the purpose of, and means involved in, any operation for the processing of this data (including its collection, recording, modification, etc.).

The Ciblex company hereby undertakes to:

  • ensure compliance with the principles of personal data protection,
  • inform people about the existence of their rights of access, rectification and opposition,
  • carry out the legal and/or regulatory formalities required.

We inform you that for the collection and management of your personal data we comply with French Law No. 78-17 of 6 January 1978 relating to Information Technology, Data Processing and Personal Freedoms, as modified by its version currently in force, and also with the General Data Protection Regulation, adopted on 27 April 2016 by the European Parliament, and its resulting laws and regulations.


  1. Definition and nature of personal data

When you use our Website, we may collect personal data which is communicated to us in the following contexts:

  • When you fill out the “Contact” form;
  • When you contact someone in the company;
  • When you submit an application (including spontaneous applications),

“Personal data” means all data that allows you to be identified directly or indirectly (by grouping information) such as surnames, first names, pseudonym, date of birth, photograph, postal and e-mail addresses, telephone numbers, professional number, training course, diplomas, career path and professional experience, and data relating to your transactions on the website.

  2. Rights of access, rectification, deletion, portability and opposition to processing

In accordance with French Law No. 78-17 of 6 January 1978 relating to Information Technology, Data Processing and Personal Freedoms, as well as the provisions of the General Regulations on Data Protection, adopted on 27 April 2016 by the European Parliament, you have a right to access, rectification, deletion, portability and opposition to the processing of personal information concerning you. You also have the possibility to oppose the processing for prospecting purposes, in particular of a commercial nature.

To do so, please send a letter or e-mail, signed by the author of the request and accompanied by proof of identity (i.e., a national identity card or passport) bearing the signature of the person who hereby exercises his or her rights.

You may exercise your right of access to the data concerning you and have it rectified by contacting:

Ciblex France : Head Office: 97, rue Mirabeau – 94200 Ivry-sur-Seine

or the Data Protection Officer at the following e-mail address:

  3. Management of personal data by Ciblex

           3.1 Means of data collection

When you browse the website, and in order to be able to offer you the services displayed on it, we may need to collect personal data about you. Before each collection of personal data, we collect your consent by means of a form to be completed and a box to be marked by you after having read the content of this Data Protection Charter.

           3.2 Purpose of data collection

Your personal data is collected:

  • to respond to:
    • your requests for various items of information,
    • and your requests for an interview;
  • to send you newsletters;
  • to ensure the follow-up of our customer relationship, in particular for the management of your complaints and your requests;
  • to manage your requests for the right of access, rectification or opposition to processing your data;
  • to study your application submitted online, to study your request and be able to contact you if necessary or to provide you with a response.

We undertake to collect your data by limiting ourselves to the data strictly necessary for the purpose of the processing envisaged, in order to be able to process your requests and to offer you the services offered on our website.

           3.3 Data retention

The personal data that we are required to collect is kept for a period that shall not exceed the period necessary for the purposes for which it was collected, and for a maximum period of: 1 year from the date of submission of the posting including the form.

At the end of the process, when the data collected is no longer necessary for the purpose for which it was collected, it will be automatically destroyed.

At any time, you may object to the processing of your personal information since you have a right of access, rectification, deletion and opposition as explained above.

           3.4 Recipient of the data

The personal data collected concerning you is intended for the Ciblex company

To be able to carry out the processing detailed above, we are required to share your data, on an exclusively internal basis within Ciblex, by giving access to the personnel duly authorised for this purpose, namely:

  • the Communications department,
  • the Human Resources department,
  • the Customer Service department,
  • the Sales department.

  4.Security and confidentiality of the personal data collected

The security and confidentiality of the personal data you entrust to us is a priority for us.

Indeed, we make sure to take all useful technical and organisational measures with regard to the nature of the personal data that you transmit to us and the risks presented by its processing.

This is to preserve the security of your personal data and, in particular, to prevent it from being distorted, destroyed or damaged, or to prevent unauthorised third parties from gaining access to it.


The term “cookies” includes all the tracers deposited during the consultation of a website, the reading of an e-mail, or the use of software or a mobile application in particular. This is a text file that the website you are visiting saves on your hard drive or in the memory of your browser. A cookie allows your computer to store various items of technical data allowing the general control of public access to our websites (number of visits, frequency of exposure to an advertising banner, connections to other websites, etc.) or the personalisation of pages displayed for your future interactions with this website.

When you browse our website, information relating to your browsing may be recorded in “Cookies” files installed on your computer, tablet or smartphone.

Cookies are important for the proper functioning of a website. Cookies are used to store login information and provide a secure login, to collect statistics to optimise website functionality and to tailor content to your interests.

Thus, when you visit our website for the first time, and cookies may be installed on your terminal, we inform you of the fact that cookies are used by the website, via a window that pops up on the page visited. By means of this information, you may access this Charter and may accept or refuse the cookies concerned.

We draw your attention to the fact that by continuing to browse the website when this window is displayed, you consent to the use of cookies on our website. However, you may modify the settings relating to cookies at any time, as explained below.

  1. Types of cookies

Several types of cookies exist and allow you to have access, as long as you accept them, to a certain number of functionalities.

  • The cookies issued by Ciblex on its website:

These are cookies placed by the Ciblex company on your computer, tablet or smartphone, in particular for the purposes of browsing our website.

When you browse our website, your computer communicates with a server which provides it with all the resources requested by automatically recording each operation in a specific file in which your computer is identified by its IP address. Your browser thus automatically transmits certain standard data to us. In addition to your IP address, these include the type of browser you are using, its functionalities, your operating system, the identification of third-party websites (such as Facebook, Twitter, etc.) to which you may have connected, as well as the dates and times of your access to our websites.

These items of data, and in particular your IP address, do not allow us to identify you by name.

The cookies we issue allow us to act as follows:

  • to monitor the general activity of our website, to identify errors and to ensure that our website benefits from the appropriate material resources;
  • to establish statistics and volumes of visits and of the use of the various elements making up our website;
  • to adapt the presentation of our website to the display preferences of your terminal (language used, operating system, etc.);
  • to facilitate the consultation of our website by avoiding the need for you to provide the same information on each new visit or by personalising its content according to the preferences or centres of interest that you may have expressed;
  • to improve browsing ergonomics and to identify the centres of interest of Internet users as a whole.

You are free to accept or refuse these cookies. All you have to do is modify certain settings in your browser to refuse cookies or to be notified if a cookie is saved on your computer. You may also delete the cookies stored on your computer in order to permanently delete the information they contain.

  • Cookies issued on our website by third parties:

The issuance and use of cookies by third parties are subject to the privacy protection policies of the said third parties. We inform you of the purpose of the cookies of which we are aware and the means at your disposal to make choices with regard to these cookies.

  • Audience measurement cookies:

We use Google Analytics to collect information about your use of our website, in order to:

  • help us measure and study the effectiveness of the content of our website;
  • track analytical data on our website and the use made of our website by its users;
  • improve the services of our website.

Google Analytics collects information about the pages you visit and the time you spend there. We do not collect your personal information.

We do not authorise the sharing or use of this data.

You may define the settings so as not to send information to the Google Analytics service.

  2. Cookie lifespan

In accordance with the regulations in force, the cookies collected on our Website have a maximum lifespan of 6 months.

  3. Managing cookie preferences

You have different ways to manage cookies. Your browser can also be configured to notify you of the cookies that are stored on your computer, tablet or smartphone and to ask you to accept them or not.

You have the possibility to accept or refuse cookies on a case-by-case basis or to refuse them systematically. However, we draw your attention to the fact that any configuration you may undertake may modify your browsing on the Internet and your conditions of access to certain services may require the use of cookies. The setting of cookies is therefore likely to block your access to certain features of the website. You may choose, at any time, to modify your preferences in terms of cookies by following the procedure mentioned below.

The configuration of each browser is different. It is described in the Help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies.

You may deactivate cookies by applying the following instructions: a dialogue box allows the user to authorise or prohibit the depositing of cookies.


We reserve the right to modify this Charter, at any time, in whole or in part, taking into account modifications and developments in our internal practices and procedures. The latter will ensure that they are always in compliance with any changes to French and European laws and regulations. We invite you to consult this Charter regularly, before any collection of your data, in order to gain a better knowledge and understanding of the use of your personal data. We may be required to ask you, at regular intervals, to validate your knowledge of this charter.

Date of last update of this Charter: March 2021