Synchro – Simplified Exchange/Swap Service

La livraison synchronisée

Synchro - express delivery and standard exchange on site.

Are you looking for an express exchange solution for your goods? Ciblex Synchro is an “outward” and “return” express transport solution for goods dedicated to professional customers. Ciblex makes express delivery the next day before 12 noon. Goods taken back are returned on D+2, the day after the exchange.

Features

  • Collection from Monday to Friday,
  • Express delivery in person before 12.00 noon,
  • Pick-up of material to be exchanged,
  • Return delivery of the material picked-up, the next day before 12.00 noon
  • Parcel and delivery tracking in your dedicated Ciblex Customer Area,
  • Weight of parcels: up to 30 kg
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Destination country

France
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Place of delivery

To any professional site
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Delivery times

EXPRESS Next Day
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Goods

Standard Ambient Conditions, Valuable Goods

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Description

Thanks to its “Synchro” Service, Ciblex carries out delivery, an express standard exchange and the checking of the returned material. In other words, it is a SWAP service involving three essential steps to ensure everything goes smoothly: “Deliver”, “Pick up” and “Check”.

Collection of goods

We collect parcels from your dispatch site from Monday to Friday during the afternoon, anywhere in France (excluding French overseas territories). Late collection after 7 p.m. or a dedicated collection are also possible, according to your needs.

On site delivery and intervention 

Delivery is made, in person and with transfer of personal responsibility (signature), on D+1 before 12.00 noon, from Monday to Friday everywhere in France (excluding French overseas territories). This service is also available on Saturday on request.

Delivery/service monitoring

A transfer of responsibility is carried out: stamped and signed proof of intervention. The follow-up and the proof of intervention of your standard exchange (Swap) are available on your dedicated Ciblex Customer Area.

Return of goods

The delivery of the “return” equipment is carried out the day after the standard exchange or swap, before 12.00 noon.

Meer opties

“Saturday Morning Special” Service: Delivery on Saturday morning on request.

“Safe and Secure” Service (“C Sûr”): Special tailor-made handling for your sensitive and high-value goods.

Ready to Go” Service (“C Prêt à Partir”): For your documents or small objects, choose our express shipping kits: a plastic prepaid envelope.

Ad Valorem Insurance You can systematically or occasionally insure your parcels by taking out Ad Valorem insurance to guarantee the goods transported. For customers under contract with Ciblex, the compensation limit is €15,000 per parcel. Ask for further information through your Ciblex sales advisor.

Other Delivery Services Before 12.00 noon

Ciblex H12: Delivery before 12.00 noon with delivery in person and proof of delivery (POD)

WHAT CIBLEX
EXPERTISE BRINGS YOU

Optimisation of your operating times
Optimisation of your workshop repair times for equipment taken back
The guarantee of an express after-sales service for your customers
Optimisation of the operations of your technicians, who can concentrate on more specific tasks

What you bring to
YOUR CUSTOMERS THANKS TO CIBLEX

Express and efficient after-sales service
A simple standard exchange so that the customer does not have to worry about “return” shipping

Testimonies

Ciblex partenaire des opticiens Atol

ATOL – Optical experts

“The field of optics involves the notion of service for visual health. Our shops must respond quickly to customer prescriptions and needs. The Ciblex late pick-up service allows us to take orders up to 8pm while guaranteeing delivery on D+1 night or before 12pm, 6 days a week. I recommend CIBLEX to those who want to work with their carrier as a major partner in their business who adapts to our needs and accompanies our developments”.

Sylvain CONRY
ATOL the opticians
CGN et Ciblex

CGN – 2-wheeler specialist

CGN, a specialist in spare parts and accessories for motorbikes and bicycles, has chosen Ciblex for express next day delivery before 12 noon for 2-wheel professionals. Its customers no longer stock up and want fast next-day delivery from the moment they open. With Ciblex H12, its delivery quality rate has increased and the complaint rate has decreased thanks to the Ciblex feedback system.

Catherine CHALLET
CGN AUTO/MOTO
Vygon Dispositif médicaux

VYGON – Medical devises

VYGON is a manufacturer of single-use sterile medical devices. Vygon has chosen the Ciblex H12 service for delivery before noon, which meets its requirements for fast and reliable delivery times. With Ciblex H12, VYGON ensures a quality service for next day delivery before noon to hospitals, clinics, pharmacies and all healthcare professionals.

Matthieu HUGLO
Logistics Director Health
JCB

JCB – Industrial manufacturer

JCB, a manufacturer of equipment and spare parts for agricultural and construction machinery, chose Ciblex for the express delivery of its mechanics. JCB was looking for a fast and flexible delivery solution. With Ciblex SP8, its spare parts are available in SAS before 8am. The mechanics can collect them before leaving on their rounds.

Ryad AISSAOUI
JCB INDUSTRIAL SPARE PARTS
Movianto

MOVIANTO – Health logistician

“Hospitals and private clinics are difficult to deliver to. For Movianto, Ciblex’s knowledge of the healthcare sector has enabled us to increase our quality of service significantly. Ciblex’s proactive information services, track and trace and Promail, allow us to respond quickly to laboratories.”